Linda Smith works as a receptionist for Rail Delivery Group.
Her nomination read:
"Linda is a ray of sunshine and even though her husband has been and still is very seriously ill she still manages to smile and carry on regardless. She is the heart of the business and has an open door to everyone should they have problems or issues she is always at hand to listen or give advice. Anyone that arrives at reception for an interview she does her level best to calm them down and there has been so many grateful candidates. The business runs on rail but it could not run so well without superb individuals like Linda!"