Current Vacancies

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Digital Engagement Officer

Are you a skilled communicator with a passion for storytelling and a flare for creating excellent digital content? Do you want to make a difference to over 350,000 people in a key worker industry who might need our help when times get tough?

The Railway Benefit Fund (RBF) would like to recruit a Digital Engagement Officer with experience across different aspects of digital communications.

The RBF is a much-loved national charity which supports railway people and their families across the UK. We focus on the wellbeing, needs and concerns of those working in the rail industry, offering advice and financial support to those who need it. The rail industry is exciting and fast paced so you must be up for the journey and keen to learn all that it has to offer.

You will create, and disseminate digital content across a range of online channels including social media, website, newsletters, publications and others. Monitoring, recording and evaluating the performance of campaigns will be important to your work. You will also work with the team to develop creative ideas to enhance the impact of the RBF and build our online community.

Expanding our reach into supporter-led fundraising is a key strategic objective for the RBF so as part of this role, you will help to manage a programme of sporting events to grow fundraising income and increase engagement. You will also Identify and develop ambassador and volunteer partnerships, taking full advantage of the networking opportunities available within the industry.

Experience of design packages such as Adobe, Photoshop and InDesign is a distinct advantage, as is experience of using CRM systems such as ThankQ.

This post requires a confident and motivated individual looking for a challenging new role and you will be someone who is ready to embrace this opportunity to support a small, busy and ambitious team.


To apply, please submit your detailed CV and personal statement outlining why you fulfill the criteria for this role to the CEO as soon as possible and no later than the closing date of Friday 30th October 2020.

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