Check in and Chat Volunteer

Sometimes, All Someone Needs Is a Friendly Voice

Sometimes, a friendly voice can make all the difference. Our volunteer-led Check in and Chat service offers regular phone calls to retired railway workers, giving them the chance to talk, be heard, and stay in touch with the railway. As a volunteer, you’ll be that friendly voice. A listening ear. A regular connection.

We are looking for volunteers to help us keep people connected through the power of conversation.

As a volunteer, you don’t need any special training or experience. Just a bit of time, a friendly voice, and a willingness to listen. Our dedicated Volunteer Coordinator will be on hand to guide you, and answer any questions.

“Since I retired I don’t see many people day to day, and I do miss the banter we used to have on shift. My Check in and Chat call is something I really look forward to; it’s nice to know someone’s going to ring and ask how you’re getting on. It makes a real difference.”
— James, retired signalman.

If you can spare a little time to talk, listen, and stay in touch, we’d love to hear from you.

© 2026 Railway Benefit Fund. Founded in 1858 - Incorporated by Royal Charter in 1949.